FAQs
Are all your watches guaranteed authentic?
Absolutely. Every timepiece at TimelySoles undergoes rigorous inspections by our expert watchmakers, ensuring 100% authenticity. We stand behind our reputation for quality and integrity.
What sets you apart from other online watch retailers?
At TimelySoles, we offer an unparalleled experience. Unlike many competitors, we have a physical showroom where you can inspect any watch before purchase. Our team is highly knowledgeable and passionate about luxury watches, providing personalized service throughout your journey.
If an item is listed online, does that mean it's in stock?
Yes. We maintain a transparent inventory system. Every watch on our website is readily available for purchase and immediate shipment.
What payment methods do you accept?
We offer a variety of secure payment options, including major credit cards, bank wire transfer (with a discount), and financing through Affirm.
How do you ensure safe and secure shipping?
We prioritize the safe delivery of your luxury watch. We utilize fully insured domestic and international FedEx shipping with signature confirmation.
Do the photos on your website show the actual watch I'll receive?
Yes, you can be confident that the watch you admire online is the exact one you'll receive. We meticulously photograph each timepiece at our headquarters.
Do your watches come with serial numbers?
Every watch we sell has its original serial number intact. We never accept or tamper with serial numbers.
What about boxes and documentation?
Many of our watches include the original manufacturer's box and documentation. If unavailable, we provide a high-quality replacement box. Additionally, we can offer a complimentary appraisal listing verified details (useful for insurance purposes).
Do your watches come with a warranty?
Yes. Your peace of mind is important. TimelySoles offers a comprehensive 18-month limited warranty. We stand behind the quality of our timepieces.
